Hearing Care

Complimentary Hearing Health Check

Looking after your hearing couldn't be simpler. We offer a complimentary*, no-obligation hearing health assessment to help you gain a better understanding of your hearing and any support you may benefit from.

During your appointment, one of our qualified audiologists will carry out a comprehensive yet comfortable assessment and explain the findings in a clear and easy-to-understand way. Should any concerns be identified, we'll discuss the options available and guide you through the most appropriate next steps.

Appointments usually last around 30 minutes, making it an easy and convenient way to keep track of your hearing health.

Your Hearing Health Assessment Includes:

Medical & Lifestyle Consultation
We'll begin by discussing your medical history, lifestyle, and any concerns you may have about your hearing.

Ear Health Examination (Otoscopy)
A visual examination of your ear canals and eardrums helps us identify issues such as wax build-up, irritation, or possible signs of infection.

Pure Tone Hearing Test
Using headphones, you'll listen to a range of sounds and tones to assess how well you hear different frequencies. The results are recorded on an audiogram for detailed evaluation.

Additional Diagnostic Assessments
Where necessary, we can carry out a wider range of advanced audiological assessments.**

If hearing difficulties are detected, further testing may include:

• Speech understanding in both quiet and noisy environments

• Sound tolerance and listening comfort assessments

• Hearing aid performance evaluations

• Tympanometry to assess middle ear function

Available free of charge for those aged 55 and over. Consultation fees apply for patients under 55.
*Additional charges may apply for advanced diagnostic assessments.

Hearing Care in the Comfort of Your Own Home

For patients who are unable to attend the practice, or who simply prefer the convenience of a home appointment, we offer a professional home-visit hearing care service.*

Our audiologists can provide expert hearing care in the comfort of your own surroundings, including assessments, advice, and personalised recommendations. Whether you have concerns about your hearing or would like reassurance, we're here to support you.

*Home visit fees apply.

Hearing Aid Aftercare and Servicing for Existing Hearing Aid Users

We provide a range of aftercare services, including hearing aid checks, adjustments, servicing, and ongoing support from experienced hearing care professionals.*

*Aftercare fees may apply and are dependent on the hearing aid manufacturer and model.

Discover Hearing Technology Tailored to Your Needs

As an independent hearing care provider working alongside Amplify Hearing, we offer access to a broad range of advanced hearing solutions from some of the world's leading manufacturers.

We are also proud to offer Beltone hearing technology in the UK. With a long-standing reputation for innovation and excellence, Beltone hearing aids are trusted by millions of people worldwide.

Selecting hearing aids can sometimes feel overwhelming, but our audiologists are here to make the process as straightforward and reassuring as possible. By understanding your hearing needs, daily activities, and personal preferences, we can recommend options that are right for you.

From discreet, virtually invisible devices to advanced rechargeable hearing aids with Bluetooth connectivity, we'll help you find technology that integrates seamlessly into your everyday life.

To provide additional peace of mind, we also offer:

• Complimentary lifetime aftercare

• Annual hearing reviews

• Up to five years' warranty

• 60-day money-back guarantee

Our goal is to help you experience clearer hearing and greater confidence every day.

Tinnitus Support and Management

Tinnitus affects millions of people and is commonly described as ringing, buzzing, humming, or other sounds heard in the ears without an external source.

Although there is currently no cure for tinnitus, there are many effective management options available that can help minimise its impact on daily life.

At Ellis & Thompson, our audiologists provide tailored tinnitus support based on your individual symptoms and circumstances. Following a thorough assessment, we can recommend a range of management strategies, including sound therapy, hearing technology, and practical coping techniques.

With the right support and guidance, many people find they can significantly reduce the effects of tinnitus and regain confidence in their everyday activities.

Professional Ear Wax Removal

A build-up of ear wax can cause symptoms such as reduced hearing, discomfort, or a blocked sensation in the ears. If you're experiencing any of these symptoms, our professional ear wax removal service may be able to help.

We use microsuction, a safe and effective water-free technique that gently removes excess wax from the ear canal. The procedure is precise, comfortable, and often provides immediate relief.

Regular ear wax removal can be particularly beneficial for hearing aid users, as excess wax may interfere with the performance and effectiveness of hearing devices.

Our experienced team will ensure your treatment is carried out safely, comfortably, and to the highest professional standards.